Sv804 Privacy Policy – How We Keep Your Information Safe

Sv804 (hereinafter "we", "sv804", or "the Platform") is fully committed to protecting the privacy of its users. This Privacy Policy explains what personal data we collect, how we use it, and how we keep it secure.

By using the sv804 website or mobile app, you agree to this Privacy Policy. If you do not accept any part of it, please discontinue use of sv804.

This policy applies to all sv804 services, gaming platforms, mobile applications, and customer support channels. We review and update this policy regularly as needed.

Sv804 only collects information that is necessary to operate the platform and improve our services. We collect two types of data — information you provide directly and information collected automatically.

Sv804 uses collected data only for specific, legitimate purposes. We believe every member has the right to know how their information is being used.

• To create, manage, and complete the verification of your account.
• To securely process all financial transactions, including deposits and withdrawals.
• To personalize your gaming experience and deliver relevant offers.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To provide customer support and resolve complaints promptly.
• To meet legal and regulatory obligations.
• To identify and resolve technical issues on the platform.
• To ensure responsible gaming and provide support to members when needed.

Sv804 uses cookies and similar tracking technologies on its website and app. These help enhance your browsing experience and keep the platform running properly.

• Essential Cookies: Required to maintain login sessions and ensure platform security. These cannot be disabled.
• Functional Cookies: Used to remember your language preference and other settings.
• Analytics Cookies: Used to monitor platform usage and help improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect how the platform functions.

Sv804 is very careful about sharing your personal information with third parties. We only do so in the limited circumstances outlined below.

• Payment Processors: Necessary payment information is shared with bKash, Nagad, and Rocket to process transactions.
• Legal Authorities: Disclosure may be required in response to a court order or a lawful government request.
• Security Partners: Limited data shared with trusted technology partners solely for fraud detection and cybersecurity purposes.
• Game Providers: Limited gaming activity data is shared with game developers for the purpose of game operations.

Sv804 uses industry-leading technology to protect your data. Our security framework operates across multiple layers.

• TLS 1.3 / 256-bit SSL encryption is applied to all connections.
• Payment information is stored in a PCI-DSS compliant secure environment.
• Server access is strictly controlled; only authorized personnel can access data on a need-to-know basis.
• Regular penetration testing and security audits are conducted.
• Data backups are encrypted and stored securely.
• Automated 24/7 monitoring runs continuously to detect suspicious activity.
• Staff receive regular data protection training.

As an sv804 member, you have important rights over your personal data. We respect those rights and are here to help you exercise them.

To exercise any of these rights, email us at support@sv804.app. We typically respond within 30 days. Complex requests may take a little longer, but you will be kept informed throughout.

Sv804 strictly does not serve anyone under the age of 18. We never knowingly collect personal data from minors.

• Date of birth is verified at registration. Users under 18 cannot sign up.
• If there is any doubt, sv804 may request a government-issued ID to verify a user's age.
• If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately and the account will be closed.
• If you believe your child has registered on sv804, please contact us at support@sv804.app.

Sv804 may update this Privacy Policy as needed. If significant changes are made, members will be notified in the following ways.

• Update notifications will be sent to your registered email address.
• A notice will be displayed upon login whenever significant changes have been made.
• Policy update announcements will be published on the website homepage.

Updated policies take effect from the date of publication. Continued use of sv804 after any changes constitutes acceptance of the revised policy. If you do not agree with an update, please request account closure.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our privacy team is always ready to help.

• Email: support@sv804.app (responses within 48 hours)
• Live Chat: Log in to the platform and use the live support chat directly
• Formal Complaints: Send an email with the subject line "Privacy Complaint"